top of page

Skadoosh

Play Area by Nivika

socks are mandatory for both kids and adults

Privacy Policy

A legal disclaimer

Skadoosh Play Area, operated by Nivika Group, provides children’s play areas, birthday parties, events, and related family services in Bengaluru.

This Privacy Policy explains how we collect, use, store, protect, and share personal information when you use our website, visit our centres, make enquiries, or book our services.

This Policy applies to:

  • Website visitors 

  • Parents and legal guardians 

  • Customers and service users 

  • Individuals making enquiries, registrations, or bookings 

As our services involve children, personal information relating to children is generally provided by a parent or legal guardian.

Parents and legal guardians are responsible for providing accurate information and having the necessary authority to provide information on behalf of the child.

 Information We Collect

We collect only the information reasonably necessary to provide our services, process bookings, communicate with customers, and maintain the safety and security of our centres.

Depending on how you interact with us, we may collect:

  • Contact details: Name, phone number, and email address 

  • Booking details: Play sessions, birthday parties, events, school trips, and other services 

  • Child information: Name, age, and safety-related information such as allergies, where voluntarily provided by a parent or legal guardian 

  • Payment information: Transaction details required to process and confirm payments. We do not intend to store complete card or banking credentials. 

  • Website information: Basic technical and usage information, such as IP address, browser, device, and website interactions 

  • CCTV footage: Recorded at our centres for safety, security, and incident management 

We collect information directly from you or, where applicable, from a parent or legal guardian acting on behalf of a child.

How and Why, We Use Your Information

We use personal information to provide and manage our services, process bookings, communicate with customers, and maintain the safety and security of our centres.

We may use your information to:

  • Process bookings, registrations, and payments 

  • Respond to enquiries, feedback, and complaints 

  • Manage birthday parties, events, and other services 

  • Support the safety, care, and supervision of children 

  • Maintain centre security and investigate incidents 

  • Comply with applicable legal and regulatory requirements 

  • Manage our internal business operations 

We use personal information only for legitimate and relevant purposes and do not use it for unrelated purposes without appropriate notice or consent where required.

Children’s Privacy

The privacy and safety of children are important to us. Children’s personal information is normally collected from or provided by a parent or legal guardian and is limited to information reasonably necessary to provide our services safely and effectively.

We do not knowingly use children’s personal information for direct marketing or advertising to children.

Access to children’s personal information is restricted to authorised personnel on a need-to-know basis and only where required to perform their responsibilities.

Parents or legal guardians may contact us regarding their child’s personal information, including requests for access, correction, or clarification, using the contact details provided in this Privacy Policy.

CCTV, Photographs, and Videos

Our centres may use CCTV for safety, security, incident investigation, and protection of people and property. CCTV access is limited to authorised personnel, and footage is retained only as reasonably necessary.

CCTV footage is not used for marketing.

Photographs or videos may be taken during events and activities. We will obtain appropriate parent or legal guardian consent before using identifiable images of children for marketing or promotional purposes.

If you have concerns about any photograph or video, please contact us using the details provided in this Privacy Policy.

Sharing of Information

Skadoosh does not sell or rent personal information.

We may share personal information when necessary to:

  • Provide and manage our services

  • Process bookings and payments

  • Work with trusted service providers and vendors

  • Maintain safety and security

  • Manage business operations and customer support

  • Comply with applicable laws and legal requirements

Access to personal information is limited to authorised employees, service providers, and other parties who reasonably need it for these purposes.

We do not share customer information with third parties for their independent marketing purposes.

Cookies and Website Data

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Improve user experience

  • Understand website usage and performance

  • Maintain website security

Cookies may collect basic information such as browser type, device information, pages visited, and website interactions.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

Data Security and Retention

We take reasonable technical, organisational, and physical measures to protect personal information from unauthorised access, misuse, loss, or disclosure.

  • Access is limited to authorised employees and service providers who need the information for their work.

  • Personal information is retained only for as long as reasonably necessary for business, service, legal, and regulatory purposes.

  • When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

While we take reasonable steps to protect personal information, no method of storage or transmission is completely secure.

Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you.

  • Correct inaccurate or incomplete information.

  • Request deletion of information, where legally permitted.

  • Withdraw consent where applicable.

  • Raise a privacy concern or complaint.

For requests relating to a child, we may verify your identity and confirm that you are the parent or legal guardian.

Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:

Email: theskadooshplay@gmail.com

Phone: 08049367878 / +919980896756

Website: https://www.skadooshplay.com/

We will make reasonable efforts to review and respond to privacy-related enquiries within a reasonable period.

bottom of page